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The Magic of Empathy: Theory and Practice
So many of our relationships—including those most important to us are complicated by not listening: we are eager to speak, we talk over each other, or we unintentionally disregard the inner experiences of others. This is most notable in the working world, where a gap exists between professional efficiency and true human connection. In this heart-warming and radically honest book, Dr. Nicole identifies the remedy for resolving the pain and distance caused by miscommunication: empathy. Empathy, the ability to recognize and make space for another’s emotions without judgment, is both an action and a choice. Discovering the power of empathy to heal and create connections dramatically improved Dr. Nicole’s life, both as a mother and a doctor.The initial chapters demystify the theory of communication, focusing on empathy in theory and practice. Dr. Nicole also shares numerous powerful stories from her own life and career that reveal how empathy has led to authentic connections and long-term healing. Lastly, she provides the reader with proven exercises that will allow you to practice listening without judgment, honoring silence, responding with wisdom, and speaking from the heart. Such communication skills will open the doors to moments of pure magic in your life.Foreword by Ruth Vachon, President and CEO of the Quebec Business Women’s Network.
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Mon père détestait manger des pommes de terre non salées qu’il jugeait fades et sans goût. Comme lui, je reste sur mon appétit après une conversation superficielle et vide de sens. Pour mettre du piquant dans mes relations, j’ai dû y mettre de l’empathie, cette épice mystérieuse qui a le pouvoir de transformer ceux qui la maîtrisent. Dans ce livre, je vulgarise d’abord la théorie de la communication, puis je raconte des moments magiques où l’empathie a fait son œuvre dans ma vie et dans ma carrière. Enfin, je présente des recettes éprouvées pour se préparer à parler et à écouter avec cœur, authenticité et empathie. Ces compétences exigent des efforts de préparation, de concentration et d’ouverture vers l’autre, mais elles rapportent au-delà de toute espérance chez ceux qui les pratiquent et les maîtrisent. Après tout, pour être savoureuse, la patate a besoin de sel tout comme la communication a besoin d’empathie pour rehausser son goût. C’est magique!
Mme Ruth Vachon, présidente et directrice générale du Réseau des femmes d’affaires du Québec signe la préface de ce livre.
eBook en format ePub
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